Privacy Policy

At Avanti Automotive (“we”, “our”, “us”), accessible from www.avantiautomotive.co.nz, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with New Zealand’s Privacy Act 2020. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information from you in various ways, including:

Personal details such as your name, email address, phone number, and address when you book a service, enquire about our offerings, or contact us through our website.
Vehicle information including make, model, registration number, and service history when you book repairs or maintenance services.
Payment details when you purchase our services.
Website usage information through cookies and similar tracking technologies to help us improve your experience on our site.

2. How We Use Your Information

We use the information collected for various purposes, including:

To process bookings and provide our vehicle services.
To communicate with you regarding your bookings, service updates, or promotions (if you have opted into marketing communications).
To improve our website, services, and customer support.
To comply with legal obligations and protect our business from fraud or other illegal activities.

3. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

Service providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or IT service providers. These providers are required to protect your information in accordance with our policies.
Legal requirements: We may disclose your personal information if required by law, to comply with a court order, or in response to a legitimate request from a government authority.
Business transfers: If Avanti Automotive undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of our website, such as pages visited, time spent on the site, and links clicked. This helps us improve the user experience and tailor our website to your needs. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our site.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. This includes using encryption for sensitive data, secure servers, and restricted access to personal information within our organisation.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate or outdated personal information.
Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Retention of Information

We will retain your personal information for as long as it is necessary to fulfil the purposes for which it was collected or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under the Privacy Act 2020, please contact us at:

Avanti Automotive
Website: www.avantiautomotive.co.nz
Phone: 09-623 1880
Email: mochael@avantiautomotive.co.nz
Address: 2A Empire Road, Epsom, Auckland

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